Troubleshooting
Problem
In Maximo, there are two System Properties which deal with timeouts:
mxe.usermonitor.timeout, which has a default value of 30 minutes.
mxe.usermonitor.InactiveSessionTimeLimit, which has a default value of 120 minutes.
In the Maximo directory, there is also a web.xml file located in maximouiweb which has an element session-timeout. The default value is 30 minutes. This file can be found here: SMP\maximo\applications\maximo\maximouiweb\webmodule\WEB-INF
What does each value do? Which value actually determines when a user will receive a timeout during their session?
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"System Related","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
17 June 2019
UID
swg21670962
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