Question & Answer
Question
How is the Adjusted Target Resolution Time calculated for SLA's? The Adjusted Target Resolution Time is later than the Target Finish. Why is that?
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Document Information
More support for:
IBM Control Desk
Software version:
7.5, 7.5.1, 7.5.1.1, 7.5.1.2, 7.5.3
Operating system(s):
AIX, HP-UX, Linux, Solaris, Windows
Document number:
532845
Modified date:
27 February 2019
UID
swg21962611
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