Troubleshooting
Problem
While connected to Planning Analytics for Microsoft Excel, the Task Pane and Navigation options on the PA for MS-Excel ribbon are greyed out (not available).
Symptom
User is able to connect
This use to work
[{"Product":{"code":"SSDLC4","label":"IBM Planning Analytics Advanced"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Planning Analytics for Microsoft Excel","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.0.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
swg22009091