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Unable to use the onscreen keyboard in an app on Android 4.4 devices

Troubleshooting


Problem

Whenever a scanner is paired to an Android 4.4 device, the device sets the paired keyboard/scanner as the default input method. This means the onscreen keyboard no longer opens in any application used on the device.

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Historical Number

155439

Document Information

More support for:
Maximo Anywhere

Software version:
Version Independent

Operating system(s):
Android

Document number:
520495

Modified date:
24 January 2020

UID

swg21691426

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