Troubleshooting
Problem
Unable to use MapBox chart with Chrome, no effect when you click or drag/drop the chart.
Symptom
There is an issue with WebGL and your Chrome browser. With Chrome development tools you can catch the error message below :
mapbox-gl.js?v=6:237 Error: Failed to initialize WebGL
- at e._setupPainter (mapbox-gl.js?v=6:211)
at new e (mapbox-gl.js?v=6:211)
at com_ibm_rave_bundles_nativeImpl_components_TiledmapNativeSubComponentImpl.draw (rave-library-tiledmap.min.js?v=6:557)
at cls.draw (rave-library-tiledmap.min.js?v=6:621)
........
.......
[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Portal v11x","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"11.0.6;11.0.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
01 May 2025
UID
swg22005101