IBM Support

Unable to use Java WebStart for ISIM editor when using SSO thru WebSEAL

Troubleshooting


Problem

When attempting to open the ISIM editor the following exception is issued:


java.lang.NullPointerException
at com.sun.deploy.security.CPCallbackHandler.getAllPCodeSources(Unknown Source)
at com.sun.deploy.security.CPCallbackHandler.access$700(Unknown Source)
at com.sun.deploy.security.CPCallbackHandler$ParentCallback.strategy(Unknown Source)
at com.sun.deploy.security.CPCallbackHandler$ParentCallback.openClassPathElement(Unknown Source)
at com.sun.deploy.security.DeployURLClassPath$JarLoader.getJarFile(Unknown Source)
at com.sun.deploy.security.DeployURLClassPath$JarLoader.access$900(Unknown Source)
at com.sun.deploy.security.DeployURLClassPath$JarLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at com.sun.deploy.security.DeployURLClassPath$JarLoader.ensureOpen(Unknown Source)
at com.sun.deploy.security.DeployURLClassPath$JarLoader.<init>(Unknown Source)
at com.sun.deploy.security.DeployURLClassPath$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at com.sun.deploy.security.DeployURLClassPath.getLoader(Unknown Source)
at com.sun.deploy.security.DeployURLClassPath.getLoader(Unknown Source)
at com.sun.deploy.security.DeployURLClassPath.getResource(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader$2.run(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader$2.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at sun.plugin2.applet.Plugin2ClassLoader.findClassHelper(Unknown Source)
at sun.plugin2.applet.JNLP2ClassLoader.findClass(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
at sun.plugin2.applet.Plugin2Manager.initAppletAdapter(Unknown Source)
at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source) at java.lang.Thread.run(Unknown Source)

Symptom

Unable to load ISIM editor for forms, workflows.

Document Location

Worldwide


[{"Type":"MASTER","Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSRMWJ","label":"IBM Security Identity Manager"},"ARM Category":[{"code":"a8m0z0000001hhlAAA","label":"Identity Manager->SSO"}],"ARM Case Number":"TS005835410","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

More support for:
IBM Security Identity Manager

Component:
Identity Manager->SSO

Software version:
All Versions

Document number:
6468583

Modified date:
01 July 2021

UID

ibm16468583

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