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Unable to upload documents to IBM P8 Content Engine from IBM Datacap Taskmaster Capture

Troubleshooting


Problem

The following error is encountered in Taskmaster when attempting to upload documents onto P8 CE: 15:00:02.716 (0) t:17CC p:100D9598 Couldn't create DC_P8 FileNet object. 15:00:02.716 (0) t:17CC p:100D9598 ERROR!!! N-2146234304 Error description = Error Source =

Symptom

15:00:02.684 (0) t:17CC p:100D9598 action FNP8_SetURL (str="http://ceserver.com:9081/wsi/FNCEWS40MTOM")
15:00:02.716 (0) t:17CC p:100D9598 AppSvc Workflow fingerprintconn found.
15:00:02.716 (0) t:17CC p:100D9598 --------------------
15:00:02.716 (0) t:17CC p:100D9598 rrunner.dcs 8.0.1.83
15:00:02.716 (0) t:17CC p:100D9598 --------------------
15:00:02.716 (0) t:17CC p:100D9598 /load
15:00:02.716 (0) t:17CC p:100D9598 load rrx code: "c:\datacap\rrs\filenetp8.rrx"
15:00:02.716 (0) t:17CC p:100D9598 FileNetP8.rrx Version 8.0.1.37
15:00:02.716 (0) t:17CC p:100D9598 Creating New P8_Uploaded Xml file.
15:00:02.716 (0) t:17CC p:100D9598 Couldn't create DC_P8 FileNet object.
15:00:02.716 (0) t:17CC p:100D9598 ERROR!!! N-2146234304
Error description =
Error Source =
15:00:02.716 (0) t:17CC p:100D9598 /load
15:00:02.716 (0) t:17CC p:100D9598 execute statement On Action Start
15:00:02.716 (0) t:17CC p:100D9598 executing code:
15:00:02.716 (0) t:17CC p:100D9598 Call OnActionStart()
15:00:02.716 (0) t:17CC p:100D9598 /execute statement On Action Start
15:00:02.716 (0) t:17CC p:100D9598 ERROR!!! N424
Error description = Object required
Error Source = Microsoft VBScript runtime error
15:00:02.716 (0) t:17CC p:100D9598 result 1[1] = false

[{"Product":{"code":"SSZRWV","label":"IBM Datacap"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.0.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
17 June 2018

UID

swg21663183