IBM Support

Unable to test the Job Server Connection in CAC: Cannot Generate SSPI context

Troubleshooting


Problem

Error when testing the Job Server connection in the Contributor Administration console.

Symptom

The Job Server's Enterprise Planning Service failed to load data from the data store red_prarie_cap_ex. Error Details:
Database Errors: Source: Microsoft OLE DB Provider for SQL Server Description: Cannot generate SSPI context Number: -2147467259 SQLState: HY000
NativeError: 0

[{"Product":{"code":"SSEH6Q","label":"Cognos Planning for Series 7"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Contributor","Platform":[{"code":"PF025","label":"Platform Independent"},{"code":"PF033","label":"Windows"}],"Version":"Planning - Contributor 7.3;Planning - Contributor 8.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Contributor","Platform":[{"code":"","label":""}],"Version":"8.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

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Historical Number

1017892

Document Information

Modified date:
09 May 2025

UID

swg21345177