Troubleshooting
Problem
Error(s) encountered when running 'createSRACerts.bat' in a Command Prompt window, as part of the steps located in:
"Replacing default SSL certificates for the Data server and Storage Resource agents with custom SSL certificates".
"Replacing default SSL certificates for the Data server and Storage Resource agents with custom SSL certificates".
Symptom
1. The validation steps when running 'createSRACerts.bat' will initially fail with the following error output, however, will complete the sub-tasks to generate the new certificates:
i.e.
C:\Program Files\IBM\TPC\data\sra\tools\certs>.\createSRACerts.bat C:\temp
Generating RSA private key, 2048 bit long modulus (2 primes)
.................................................+++++
..............................................+++++
e is 65537 (0x010001)
Can't load ./.rnd into RNG
18820:error:2406F079:random number generator:RAND_load_file:Cannot open file:cry
pto\rand\randfile.c:98:Filename=./.rnd
Cannot write random bytes:
18820:error:24070079:random number generator:RAND_write_file:Cannot open file:cr
ypto\rand\randfile.c:233:Filename=./.rnd
Certificate:
Data:
Version: 3 (0x2)
Generating RSA private key, 2048 bit long modulus (2 primes)
.................................................+++++
..............................................+++++
e is 65537 (0x010001)
Can't load ./.rnd into RNG
18820:error:2406F079:random number generator:RAND_load_file:Cannot open file:cry
pto\rand\randfile.c:98:Filename=./.rnd
Cannot write random bytes:
18820:error:24070079:random number generator:RAND_write_file:Cannot open file:cr
ypto\rand\randfile.c:233:Filename=./.rnd
Certificate:
Data:
Version: 3 (0x2)
2. Upon Certificate replacement of the newly generated certificates, the SRA service will not start.
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS5R93","label":"IBM Spectrum Control"},"ARM Category":[{"code":"a8m50000000Ci2dAAC","label":"Configuration"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)","Line of Business":{"code":"LOB69","label":"Storage TPS"}},{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS5R93","label":"IBM Spectrum Control"},"ARM Category":[{"code":"a8m50000000Ci2dAAC","label":"Configuration"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)","Line of Business":{"code":"LOB69","label":"Storage TPS"}},{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS5R93","label":"IBM Spectrum Control"},"ARM Category":[{"code":"a8m50000000Ci2dAAC","label":"Configuration"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]
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Document Information
Modified date:
23 March 2022
UID
ibm16218978