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Unable to stop the Websphere Application Server using the Information Server MetadataServer.sh stop command

Troubleshooting


Problem

Unable to stop the Websphere Application Server using the Information Server MetadataServer.sh stop command. The command "MetadataServer.sh stop" returns: ADMU0116I: Tool information is being logged in file /opt/IBM/WebSphere/AppServer/profiles/InfoSphere/logs/server1/stopServer.log ADMU0128I: Starting tool with the InfoSphere profile ADMU3100I: Reading configuration for server: server1 Realm/Cell Name: Username: Password: ADMU0111E: Program exiting with error: javax.management.JMRuntimeException: ADMN0022E: Access is denied for the stop operation on Server MBean because of insufficient or empty credentials. ADMU4113E: Verify that username and password information is correct. If running tool from the command line, pass in the correct -username and -password. Alternatively, update the .client.props file. ADMU1211I: To obtain a full trace of the failure, use the -trace option. ADMU0211I: Error details may be seen in the file: /opt/IBM/WebSphere/AppServer/profiles/InfoSphere/logs/server1/stopServer.log

[{"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"9.1;8.7;8.5;8.1;8.0.1;11.5;11.3","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
IBM InfoSphere Information Server

Software version:
9.1, 8.7, 8.5, 8.1, 8.0.1, 11.5, 11.3

Operating system(s):
AIX, HP-UX, Linux, Solaris, Windows

Document number:
215775

Modified date:
25 April 2025

UID

swg21621432

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