IBM Support

Unable to Stop Guardium Data Encryption Expert Agent

Troubleshooting


Problem

Attempts to stop the Guardium Data Encryption Expert agent fail. The kernel module may be busy and still hold open files or may be bound in a system call chain.

Symptom

The Guardium Data Encryption Expert (GDEE) module fails to unload and attempts to stop the agent fail. Failure to stop the agent may result in blocked shutdown or reboot attempts.

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Document Information

Modified date:
16 June 2018

UID

swg21689892