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Unable to Start Application Server: CAM-CRP-0026 The underlying socket returned an error: dispatcherpingtimeout

Troubleshooting


Problem

Error starting services on Application Tier

Symptom

CBSBootstrapService attempt to load config from "<server>/xx/xxx/bin64/.
/bootstrap_linuxi38664.xml"
CBSBootstrapServicestartDaemon() - spawned daemon, waiting for child processes to be ready.
ERROR CBSSocketCommand failed to connect, CAM error: <errorDetail><errorCode>- 12</errorCode><errorMessage>CAM-CRP-0026 The underlying socket:
'IP:port' returned an error.
</errorMessage><errorStack><errorCode>111</errorCode><errorMessage>Could
not connect the socket, errno: 0x6f(111)
</errorMessage></errorStack></errorDetail>

[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Install and Config","Platform":[{"code":"PF016","label":"Linux"}],"Version":"10.2.2;10.2.1;10.2;10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21610641

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