IBM Support

"Unable to set the Hidden property of the Range class" when trying to open Data Entry Form with Excel 2003

Troubleshooting


Problem

User clicks "Company - Data Entry - Reported Values". User selects a particular data entry form (e.g. "BS") and tries to open it. User receives error message. All users (who have Excel 2003 installed) affected *however* the problem does not affect all forms or periods (or all companies). NOTE: In one real-life example: * One of the 'bad' forms was "BS". The form BS worked for all periods *except* one (December). * In addition, the error occurs for all forms built with DIM1 on columns when dealing with *some* companies. The problem may only initially affect some companies, but (after time) may affect more companies.

Symptom

Information
Standard Error
Source: ControllerForms
Description: Unable to set the Hidden property of the Range class
at Cognos.Controller.ControllerForms.clsDataEntry.ActivateDataEntryForm()
at Cognos.Controller.ControllerForms.clsDataEntry.OpenSelectedForm(UserParameters& UserSlection)
[OK]

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1;10.1;8.5.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21587264

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