IBM Support

Unable to Send E-Mail Attachments Over a Specific Size

Troubleshooting


Problem

This document explains how to solve the problem of an e-mail failing to be sent when including an attachment over a specific size.

Resolving The Problem

When sending e-mail attachments over a certain size, the e-mail does not get delivered. You should check the POP attributes for the message split size with the command CHGPOPA F4 prompt and change it to a value larger than the attachment.

You can set the value to *NOMAX if you do not want to stop any size attachment from being sent then recycle the SMTP server after modifying that value.
CHGPOPA command

[{"Type":"MASTER","Line of Business":{"code":"LOB57","label":"Power"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SWG60","label":"IBM i"},"Platform":[{"code":"PF012","label":"IBM i"}],"Version":"7.1.0"}]

Historical Number

622973732

Document Information

Modified date:
18 December 2019

UID

nas8N1011180