IBM Support

Unable to Save in the Rich Client Web Grid for one Application - A problem occurred during the save operation

Troubleshooting


Problem

After changing from IBM Cognos Planning Contributor Classic Client to the Rich client, one application is now unable to save any changes.

Symptom

There are errors shown to the screen and in the log files.


On Screen error...

Problem Occurred
A problem occurred during the save operation. Some or all of your data may not have been saved. Please see the log for more detailed information.
Details:
COM object method returns error code: 0x80004005; E_FAIL (Unspecified error)


Errors from the Planningerrorlog file...

Error: out of memory: ProcessPendingChanges[41]

out of memory: ProcessPendingChanges[41] (valid}cdatasel ,:values)SetDoubleDataUsingTraversalSpec_array_ CDataNoun;traversalspec; JCE Error Log: C:\DOCUME~1\User~1.JAR\LOCALS~1\Temp\jce49.tmp

Error (22) executing JCE expression: eP25Rt_Result_eP25Rt_ =: ' ',~' ',,EditNodes_eP25Rt_ #~ checkrx hModel__ IsNodeDataDirty_IModelEdit_ EditNodes_eP25Rt_ [ eP25Rt_Argument_eP25Rt_

Requesting application close COM object method returns error code: 0x80004005; E_FAIL (Unspecified error)


Error from the JCE TMP file

out of memory: ProcessPendingChanges
(valid}cdatasel ,:values)SetDoubleDataUsingTraversalSpec_array_ CDataNoun;traversalspec
ProcessPendingChanges[41]
Last cd error (cder): 0 0

Exceptions:
0 E Error: out of memory: ProcessPendingChanges[41]

[{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4.1;8.4;10.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

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Document Information

Modified date:
09 May 2025

UID

swg21506479