IBM Support

Unable to save connection details for a datasource using the Manage > Data Server Connections functionality

Troubleshooting


Problem

1. Using IE11 browser, after entering the datasource and connection details to a datasource, the Save button does not work. Clicking on it seems to do nothing. 2. Using Chrome browser, enter the details, after clicking Save, it fails and displays this message... Data server error occurred: cmFailReadProp

[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Administration and Configuration v11x","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
01 May 2025

UID

swg22012397