IBM Support

Unable save case when Viewing Cases in IBM Case Manager Client

Troubleshooting


Problem

Case information in-basket whenever there is 2 concurrent user accessing the, the system responded. Document wizard, 2 wizard will be lockout and document in drag and drop cannot be control as well.

Symptom

Worked as design

[{"Product":{"code":"SSCTJ4","label":"IBM Case Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Case Manager Client","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"5.2.1.2;5.2.1.1;5.2.1","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
17 June 2018

UID

swg21963077