IBM Support

Unable to run memory test from boot menu on XP systems - IBM IntelliStation

Troubleshooting


Problem

From the operating system boot menu, one of the choices is "Windows Memory Diagnostic". On IBM systems, distributed with Microsoft Windows XP selecting this option returns: error /BOOT/MEMTEST.EXE STATUS:0XC000000F INFO:SELETECTED ENTRY COULD NOT BE LOADED BECAUSE THE APPLICATION IS MISSING OR CORRUPT.

Resolving The Problem

Source

RETAIN tip: H19106

Symptom

From the operating system boot menu, one of the choices is "Windows Memory Diagnostic". On IBM systems, distributed with Microsoft Windows XP selecting this option returns:

error /BOOT/MEMTEST.EXE
STATUS:0XC000000F
INFO:SELETECTED ENTRY COULD NOT BE LOADED BECAUSE THE
APPLICATION IS MISSING OR CORRUPT.
Affected configurations

The system may be any of the following IBM servers:

  • IntelliStation M Pro (M50), type 9229, any model
  • IntelliStation M Pro (M50), type 9230, any model
  • IntelliStation Z Pro, type 9228, any model
  • IntelliStation Z Pro, type 9232, any model

This tip is not option specific.

The system is configured with at least one of the following:

  • Microsoft Windows XP 32 Bit Professional, any service pack
  • Microsoft Windows XP 64 Bit Professional, any service pack

Note: This does not imply that the network operating system will work under all combinations of hardware and software.

Please see the compatibility page for more information:

http://www.ibm.com/servers/eserver/serverproven/compat/us/
Solution

Reboot the system.

No files will be damaged by mistakenly using this option.

Additional information

This boot menu option appears because all Preloaded IBM Windows workstations use the Vista boot manager. The memory diagnostic tool is only available on Vista systems and should be ignored on Microsoft Windows XP systems. The Vista boot manager is used to enable the hard drive recovery process.

Document Location

Worldwide

Operating System

IntelliStation Pro:Windows XP

IntelliStation Pro:Windows XP x86-64

[{"Type":"HW","Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"QU01ZZC","label":"IntelliStation Pro->IntelliStation Z Pro->9228"},"Platform":[{"code":"PF033","label":"Windows"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"QU02CNA","label":"IntelliStation Pro->IntelliStation Z Pro->9232"},"Platform":[{"code":"PF033","label":"Windows"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"QU02EMD","label":"IntelliStation Pro->IntelliStation M Pro->9230"},"Platform":[{"code":"PF033","label":"Windows"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"QU02EMF","label":"IntelliStation Pro->IntelliStation M Pro->9229"},"Platform":[{"code":"PF033","label":"Windows"}],"Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
29 January 2019

UID

ibm1MIGR-5073337

Page Feedback