IBM Support

Unable to run DirectX and CUDA with NVIDIA GRID K1/K2 under Microsoft Windows 2008 R2/SP2 and Windows 2012 when VGA output set to on-board VGA output - IBM Servers

Troubleshooting


Problem

Users cannot run Microsoft DirectX and Compute Unified Device Architecture (CUDA) with NVIDIA GRID K1/K2 under Microsoft Windows 2008 R2/SP2 (Unified Extensible Firmware Interface (UEFI)/Legacy) and Windows 2012 when setting Video Graphics Array (VGA) output to on-board VGA.

Resolving The Problem

Source

RETAIN tip: H207720

Symptom

Users cannot run Microsoft DirectX and Compute Unified Device Architecture (CUDA) with NVIDIA GRID K1/K2 under Microsoft Windows 2008 R2/SP2 (Unified Extensible Firmware Interface (UEFI)/Legacy) and Windows 2012 when setting Video Graphics Array (VGA) output to on-board VGA.

Affected Configurations

The system can be any of the following IBM servers:

  • iDataPlex dx360 M4 server, type 7912, any model

The system is configured with one or more of the following IBM Options:

  • NVIDIA 16 GB VGX K1 PCI-Express Compute Card, Option part number 00J6160, any replacement part number
  • NVIDIA 8 GB VGX K2 PCI-Express X16 Compute Card, Option part number 00J6161, any replacement part number

This tip is not software specific.

The system has the symptom described above.

Solution

Use Advanced Settings Utility (ASU) to enable RemoteFX for NVIDIA GRID K1/K2 under Microsoft Windows 2008 R2/SP2 (UEFI/Legacy) and NVIDIA GRID K2 under Windows 2012.

Log in to Virtual Network Computing (VNC) and run 'SPECviewperf' ('ensight.bat'). The system performance is good if it runs smoothly.

Additional Information

Windows 2008 or 2012 uses the XP Display Driver Model (XPDM) VGA driver as default.

VGA output to on-board VGA is the UEFI default setting.

The system will show the GRID K1/K2 has a yellow Exclamation Mark (!) in Windows Device Manager when using RemoteFX to connect to a remote system. It requires manual setting for K1/K2 under Windows 2008 SP1 and K2 under Windows 2012 to set VGA output to RemoteFX in the UEFI settings using ASU.

Document Location

Worldwide

Operating System

System x:Windows Server 2008

System x:Windows Server 2008 x86-64 & 2008 R2

System x Hardware Options:Windows Server 2008

System x Hardware Options:Windows Server 2008 x86-64 & 2008 R2

System x:Windows Server 2012

System x Hardware Options:Windows Server 2012

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Document Information

Modified date:
30 January 2019

UID

ibm1MIGR-5092646