IBM Support

Unable to remote mount USB key in Linux environment - IBM Flex

Troubleshooting


Problem

In an Linux operating system, log into the Integrated Management Module (IMM) web page and select Server management, Remote Control, Start remote control. In the pop-up Video Viewer window, select Tools, Launch Virtual Media and try to mount the Universal Serial Bus (USB) drive. A warning window will pop up stating "The drive is mounted and might not allow write access", but the drive is not mounted when viewed in the remote control viewer.

Resolving The Problem

Source

RETAIN tip: H206403

Symptom

In an Linux operating system, log in to theIntegrated Management Module II (IMM2) web page and select Server management, Remote Control, Start remote control.

In the pop-up Video Viewer window, select Tools, Launch Virtual Media and try to mount the Universal Serial Bus (USB) drive.

A warning window will pop up stating "The drive is mounted and might not allow write access", but the drive is not mounted when viewed in the remote control viewer.

Affected configurations

The system may be any of the following IBM servers:

  • Flex System x220 Compute Node, type 2585, any model
  • Flex System x220 Compute Node, type 7864, any model
  • Flex System x220 Compute Node, type 7906, any model
  • Flex System x240 Compute Node, type 8737, any model
  • Flex System x440 Compute Node, type 2584, any model
  • Flex System x440 Compute Node, type 7917, any model

This tip is not software specific.

This tip is not option specific.

The following system firmware level(s) are affected:

  • IMM2 firmware version 1.78 Build ID: 1AOO36E and earlier

The system has the symptom described above.

Solution

This behavior was corrected in IMM2 firmware version 1.88 Build ID: 1AOO40A.

The file is or will be available by selecting the appropriate Product Group, type of System, Product name, Product machine type, and operating system on IBM Support's Fix Central web page, at the following URL:

Workaround

Use a Microsoft Windows operating system to mount the USB drive.

Document Location

Worldwide

Operating System

PureFlex System and Flex System:Operating system independent / None

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Document Information

Modified date:
30 January 2019

UID

ibm1MIGR-5091341

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