Troubleshooting
Problem
Unable to process cubes with a remote Microsoft SQL Analysis Services database for Case Foundation Case Analyzer due to error 08001; Encryption not supported on the client .
Symptom
While installing Case Foundation Case Analyzer and configuring the Microsoft Analysis Services database on a remote server the following error is seen in the pesvr_system.log file when attempting to process the cubes:
RPCHandler b055bab8 [Error] Case Analyzer - Cube processing failed for store Concord Case Analyzer. Excepton:
java.lang.Exception: OLE DB error: OLE DB or ODBC error: A network-related or instance-specific error has occurred while establishing a connection to SQL Server. Server is not found or not accessible. Check if instance name is correct and if SQL Server is configured to allow remote connections. For more information see SQL Server Books Online.; 08001;
Client unable to establish connection; 08001; Encryption not supported on the client.; 08001.
Errors in the high-level relational engine. A connection could not be made to the data source with the DataSourceID of 'VMAE', Name of 'VMAE'.
Errors in the OLAP storage engine: An error occurred while the dimension, with the ID of 'Queue', Name of 'Queue' was being processed.
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Document Information
Modified date:
17 June 2018
UID
swg21967762