IBM Support

Unable to open connection using string... error when creating new Datastore

Troubleshooting


Problem

When creating a new datastore in IBM Cognos Planning Contributor Administration Console (CAC), after changing the provider driver details under 'Advanced' from SQLOLEDB to SQLNCLI, you see an error: "Unable to open connection using string 'Provider=SQLOLEDB;Data Source=;UID=;PWD=********'" Hitting the 'Test Connection' button gives the message "Test of link to Datastore '' completed successfully"

Symptom

"Unable to open connection using string 'Provider=SQLOLEDB;Data Source=<servername>;UID=<username>;PWD=********'"

[{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4.1;8.4;8.3","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
09 May 2025

UID

swg21571714