Troubleshooting
Problem
This technote explains why attempts to login to the IBM Rational ClearCase Remote Client (CCRC) where the Web server is hosted on a Microsoft Windows results in the error, Unable to login: username and password are incorrect.
Symptom
Attempts to log into CCRC from a Windows client where the Web server is hosted on Windows fails during authentication with the error:
- On ClearCase Version 7.1
CRVAP0383E Logon failure: unknown user name or bad password.
- On ClearCase version 7.0.1 and earlier:
ClearCase view tag: ccrc_view
Unable to login: username and password are incorrect
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Document Information
Modified date:
16 June 2018
UID
swg21251170