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Unable to login as TIPADMIN user via WebGUI/TIP

Troubleshooting


Problem

Attempts to login as TIPADMIN using Tivoli Integrated Portal/WebGUI is not successful

Symptom

We are facing login issue last week. After diagnosing this issue, we found out that there are two TIPADMIN users present - one in OMNIbus/Object Server and the other on WebGUI/TIP (WIMFileBasedRealm) user. After deleting the user from OMNIbus/Object Server and we are able to login to TIP. However, after some hours, login failed and we found that TIPADMIN user is being created in OMNIbus/Object Server again.

[{"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Web GUI","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF002","label":"AIX"},{"code":"PF033","label":"Windows"}],"Version":"7.4.0","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSRLR8","label":"Tivoli Components"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Tivoli Integrated Portal (TIP)","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"1.1;1.1.0.1;2.1","Edition":"All Editions","Line of Business":{"code":"","label":""}}]

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Document Information

Modified date:
09 May 2025

UID

swg21643980