IBM Support

Unable to log in to TM1: Failed to create client credential for integrated login

Troubleshooting


Problem

Attempting to login to TM1Web and you receive a dialog box entitled 'Message from Webpage'

Symptom

Integrated Login Failed...Please try again...154 TM1APIDOTNET Exception: - Failed to create client credential for integrated login.

[{"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"TM1","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.5.1;9.5;9.4 MR1;9.4;9.1;9.0","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
09 May 2025

UID

swg21437878