IBM Support

Unable to load the Java Virtual Machine error when logging into IBM Information Server Console

Troubleshooting


Problem

Unable to load the Java Virtual Machine error when logging into IBM Information Server Console or DataStage Client.

[{"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5;8.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSVSEF","label":"IBM InfoSphere DataStage"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSZJLG","label":"InfoSphere Information Analyzer"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"","label":""}},{"Product":{"code":"SSZJMP","label":"InfoSphere Information Services Director"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"","label":""}}]

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Document Information

Modified date:
25 April 2025

UID

swg21370513