Unable to load the Java Virtual Machine error when logging into IBM Information Server Console

Resolving The Problem

1. On the client machine, make a backup of the proxy.xml file under ASBNode\conf.
   
   
2. Open the proxy.xml file in a text editor like and the settings for the key MaximumHeapSize according to the following instructions
   
   In Version 8.1:
   
   There is only one line with this key. Example:
   
   <add key="MaximumHeapSize" value="284" />
   
   The default value for this key is 284, if the value you currently have is higher then change it back to 284.
   
   In Version 8.5:
   
   In this release the proxy.xml file contains application-specific sections where the user can modify the heap setting. Example:
   
   <!-- These settings are used by DataStage client applications -->
   <DSClient.JvmSettings>
   <add key="MaximumHeapSize" value="384" />
   </DSClient.JvmSettings>
   <!-- These settings are used by the ISC application -->
   <isc.JvmSettings>
   <add key="MaximumHeapSize" value="128" />
   </isc.JvmSettings>
   
   The default values for these keys are 384 for DSClient and 128 for ISC. If the values you currently have are higher than these then change them back to the default values.
   
   
3. Try to reproduce the problem after the change if the problem occurs again, try reducing the values again.