IBM Support

Unable to launch TM1 Perspectives: Microsoft Visual Basic Automation Error Unspecified Error

Troubleshooting


Problem

After receiving a Microsoft update(s), users trying to access TM1 Perspectives see the following error message:

Symptom

Microsoft Visual Basic

Automation Error
Unspecified Error

[{"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"TM1 Perspectives","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.5.2;10.1.0","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSDL22","label":"IBM Planning Analytics Express"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Cognos Xcelerator Perspectives","Platform":[{"code":"","label":"Windows 2003 server"},{"code":"PF033","label":"Windows"}],"Version":"10.1;10.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

More support for:
Cognos TM1

Software version:
9.5.2, 10.1.0

Operating system(s):
Windows

Document number:
213261

Modified date:
09 May 2025

UID

swg21608271

Manage My Notification Subscriptions