Troubleshooting
Problem
When installing the Worklight Server component using IBM Installation Manager on a Windows 64-bit platform, the dialog "Install Packages" prompts for the architecture selection, which can be either "32-bit" or "64-bit". By default the option is set to "32-bit" but when it is switched to "64-bit", a message similar to the following will appear: "The 32-bit IBM Worklight Server for IBM Mobile Foundation Enterprise Edition package cannot be installed in a 64-bit package group." Additionally, the "Next" button to advance with the install process is disabled, which prevents the installation from continuing.
[{"Product":{"code":"SSZH4A","label":"IBM Worklight"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Installation","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.0","Edition":"Consumer;Enterprise","Line of Business":{"code":"LOB45","label":"Automation"}},{"Product":{"code":"SS4HGH","label":"IBM Mobile Foundation"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.0","Edition":"Consumer;Enterprise","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21599913