Troubleshooting
Problem
User receives an error when trying to install TM1.
Symptom
Error 1720: There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor.
[{"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"TM1","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.5.1;9.5;9.4 MR1;9.4;9.1;9.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Historical Number
1041308
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Document Information
Modified date:
09 May 2025
UID
swg21351388