IBM Support

Unable to install IBM Business Process Manager Version 7.5 using an existing Installation Manager

Troubleshooting


Problem

You might attempt to install IBM Business Process Manager Version 7.5 by manually adding all the required respositories and selecting all of the packages to be installed at the same time. However, you cannot complete the installation process and you see a DetectRunningProcess exception in the Installation Manger. This document provide a work around to complete the installation

Symptom

The following screen shot shows the exception in the IBM Installation Manager:

The following exception exists in the Installation Manger log files:

java.lang.NullPointerException

com.ibm.ws.detect.running.process.DetectRunningProcessSelector.evaluate(DetectRunningProcessSelector.java:57)

com.ibm.cic.common.core.model.internal.SelectionExpression$WithBundle.evaluate(SelectionExpression.java:236)

com.ibm.cic.common.core.model.internal.SelectionOperator$AndOp.execute(SelectionOperator.java:141)

com.ibm.cic.common.core.model.internal.SelectionExpression$WithOperator.evaluate(SelectionExpression.java:86)

com.ibm.cic.common.core.model.internal.AbstractFeatureBase.evaluateApplicability(AbstractFeatureBase.java:118)

com.ibm.cic.agent.core.Agent.checkPrerequisite(Agent.java:1283)

com.ibm.cic.agent.internal.ui.wizards.ConditionalInstallPage$4.validateOfferingFeaturesAndFeatureGroups(ConditionalInstallPage.java:749)

com.ibm.cic.agent.internal.ui.wizards.ConditionalInstallPage$4.run(ConditionalInstallPage.java:707)

com.ibm.cic.common.ui.internal.dialogs.SocketMonitorRunnableWithProgress$3.run(SocketMonitorRunnableWithProgress.java:241)

org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:121)

Environment

This issue occurs in the following environment:

  • Installation Manager is already installed.
  • IBM Business Process Manager V7.5 repositories are manually added in the Installation Manger preferences. ( <BPM_installation_image>/repository/repos_64bit)
  • The packages to be installed are selected at the same time.

Note: Selecting one package at a time in the the following order completes the installation process:

  • WebSphere Application Server
  • WebSphere Application Server Version 7.0 Feature Pack for XML
  • WebSphere Application Server Version 7.0 Feature Pack for SCA
  • IBM Business Process Manager Version 7.5

However, manually adding the repository is not recommended due to problems that have been reported in APAR PM42458 and profile creation problems in 64-bit environment that are reported in APAR PM45330. Use the steps in the Resolution section to complete the installation process.

Resolving The Problem

In the IBM Business Process Manager installation image, locate the Installation Manager post-install.xml file response file in the BPM_installation_image/IM directory. The BPM_installation_image variable refers to the installation image for IBM Business Process Manager Version 7.5. Use the post-install.xml file as input before you start the Installation Manger.

Complete the following steps:

  1. Start the installation manger with one of the the following commands:
    • 64-bit installation:
      IBMIM -input  BPM_installation_image/IM/post-install_64.xml

    • 32-bit installation:
      IBMIM -input  BPM_installation_image/IM/post-install.xml


      As shown in the following screen shot, these commands start the Installation Manager with the correct products preselected.




  2. Follow the Installation Manager prompts to complete the installation.

[{"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Installation \/ Configuration","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.5","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Product Synonym

BPM

Document Information

Modified date:
15 June 2018

UID

swg21507824