IBM Support

Unable to install 64 bit ODBC driver on Windows 7

Troubleshooting


Problem

Installing of 64 bit ODBC driver on Windows 7 failed without error.

Symptom

After downloading Data Server Driver Package 10.5 from the following website:


http://www-01.ibm.com/support/docview.wss?rs=4020&uid=swg27016878


Run the v10.5fp3_ntx64_dsdriver_EN.exe file to install ODBC driver. It displays a progress bar in a windows that says "Extracting", and then closes without installing ODBC driver and no error messages are reported.

Cause

It appears that this is a known issue for DB2 ODBC driver installer.

Environment

It only happens on Windows 64 bit

Resolving The Problem

The workaround for this installation issue is to perform a 'silent' install of the Data Server Driver, instead of using a GUI installer.

To perform a silent install open a command prompt in Windows. Then manually "CD" to the directory where you can find v10.5fp5_ntx64_dsdriver_EN.exe for the DB2 DS Driver installation, and then run the command:

v10.5fp3_ntx64_dsdriver_EN.exe -m -u d:\temp\dsdriver.rsp -l d:\temp\dsdriver.log

... where d:\temp is the directory that contains the file dsdriver.rsp.


The dsdriver.rsp file is a response file, and it contains keywords for our installer to know what to install and how. If you don't have it, you have to manually create one first before you use it.

This is an example of dsdriver.rsp looks like:

PROD=IBM_DATA_SERVER_DRIVER
LIC_AGREEMENT=ACCEPT
COPY_NAME=IBMDBCL1
DEFAULT_CLIENT_INTERFACE_COPY=YES
MIGRATE_CATALOG_TO_XML=NO

If still fails, please open a PMR with IBM Technical Support and attach dsdriver.log so that we can investigate this further.

[{"Product":{"code":"SSPT3X","label":"IBM BigInsights"},"Business Unit":{"code":"BU001","label":"Analytics Private Cloud"},"Component":"Big SQL","Platform":[{"code":"PF033","label":"Windows"}],"Version":"3.0;3.0.0.2","Edition":"Enterprise Edition"}]

Document Information

Modified date:
16 June 2018

UID

swg21700340