Troubleshooting
Problem
On a fresh installation of IBM Sterling B2B Integrator , after login to dashboard as admin, user is getting the following error message: HTTP ERROR 503, SERVICE_UNAVAILABLE, RequestURI=/ws/Login, Powered by jetty:// The install took place on AIX 6.1 server with the use of DB2 9.7. When clicking on Operator and Advanced File Transfer tabs, the display has no issues.
Symptom
HTTP ERROR 503,
SERVICE_UNAVAILABLE,
RequestURI=/ws/Login,
Powered by jetty://,
When clicking on Operator and Advanced File Transfer tabs, the display has no issues.
[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation","Platform":[{"code":"PF002","label":"AIX"}],"Version":"5.2.3","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation","Platform":[{"code":"PF002","label":"AIX"}],"Version":"5.2.3","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
14 November 2019
UID
swg21579478