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Unable to Direct Print - Invalid Request Error

Troubleshooting


Problem

After trying to Direct Print a report, the following error is found in the Weblogic logs: "javax.servlet.ServletException: Invalid request. The request must only come from maximo session."

Cause

Weblogic.xml found in \maximo\applications\maximo\maximouiweb\webmodule\WEB-INF is missing parameters.

Resolving The Problem

Add the below entry to the weblogic.xml:

<session-descriptor>
<cookie-http-only>false</cookie-http-only>
</session-descriptor>

Ensure this entry stays within the <weblogic-web-app> and </weblogic-web-app> section.

[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"BIRT","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"7.1;7.1.1;7.5","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 June 2018

UID

swg21474333