IBM Support

Unable to delete existing Virtual Datacenter as artifacts still exist in that instance

Troubleshooting


Problem

User-created configuration artifacts such as edge firewall rules, IPSEC tunnels, DHCP Pools, custom routes, virtual applications, organization networks, catalogs, vApp templates, media files, independent disks prevent the deletion of a Virtual Data Center.

Symptom

When trying to delete the Virtual Data Center instance by using the IBM Cloud portal, you see the following message:
"You must remove all vApps, templates, media, disks, catalogs, and networks attached to this vdc before you can delete it"
 

Cause

This message occurs when artifacts exist in this Virtual Data Center that prevent it from being deleted.

Environment

IBM Cloud for VMware Solutions Shared

Diagnosing The Problem

Connect to your IBM Cloud for VMware Solutions Shared Virtual Data Center instance via its management portal, and check for the existence of any existing artifacts that prevent the VDC from being purged.

Resolving The Problem

If you have multiple Virtual Data Centers in your environment, you can get a summarized view from the main Datacenters page for each of the VDCs.
The VDC card gives you a quick view of Virtual Applications (vApps) and Virtual Machines (VMs) deployed on the VDC and any storage used by the VDC.
You can click the target VDC's card to access more details.

Here are examples of items that need to be removed:
  • vApps, vApp templates, and VMs even if already stopped
  • Organization networks removed or unshared from the Virtual Data Center
  • DHCP pools created within the Organization Virtual Data Center edge gateway
  • Custom routes defined on the Organization Virtual Data Center edge gateway distributed router
  • Custom Firewall and NAT rules defined on the Organization Virtual Data Center edge gateway
  • Load balancer custom configurations defined on the Organization Virtual Data Center edge gateway
  • VPN custom configurations defined on the Organization Virtual Data Center edge gateway
  • Independent disks defined in this Virtual Data Center
  • Media files in a catalog tied to this Virtual Data Center
  • Organization catalogs defined on this Virtual Data Center

Document Location

Worldwide

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Document Information

Modified date:
27 March 2020

UID

ibm11078251