IBM Support

Unable to decrypt the FIPS key error when exporting keys from IBM Datacap Taskmaster Capture

Troubleshooting


Problem

When attempting to generate and/or export keys using the dcskey command, you receive the error, "Keys couldn't be exported. Unable to decrypt the FIPS key"

Cause

Enabling the Use FIPS compliant algorithms for encryption, hashing and signing security policy can cause this error

Resolving The Problem

To allow the keys to be exported properly:

  1. Select Local Security Policy under Administrative tools
  2. Navigate to Local Policies - Security Options
  3. Select System Cryptography: Use FIPS compliant algorithms for encryption, hashing and signing and be sure it is Disabled
  4. Run dcskey e again to export the key

Internal Use Only

This technote was generated by Technote Kickstart 1.1.0.22 based on Industry Solutions PMR 07692,082,000.
View the associated PMR's text via Wellspring at: http://eclient.lenexa.ibm.com:9082/DocFetcher/source/PMR/07692.082.000%20O13/09/03

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Document Information

Modified date:
17 June 2018

UID

swg21648986