Troubleshooting
Problem
Attempt to create the FileNet Domain using Administration Console for Content Platform Engine (ACCE) fails
Symptom
When attempting to create the domain the following error is received:
FNRAC1004E
The 'New Domain' object was not created.
User response: Refresh the object and try again, or contact your system administrator.
Exception details:
undefined
Cause
Internet Explorer 8 has issues with ACCE
Resolving The Problem
There are two possible resolutions:
- Create the domain using FileNet Enterprise Manager and that allowed them to create the initial domain.
- Use Internet Explorer 9, Internet Explorer 10 or Mozilla Firefox to create the Domain.
[{"Product":{"code":"SSNW2F","label":"FileNet P8 Platform"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Content Engine","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Product":{"code":"SSNVNV","label":"FileNet Content Manager"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21645831