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Unable to connect to database server, Unable to start specified database

Troubleshooting


Problem

This technote explains troubleshooting tips for "unable to connect to database" errors when using Sybase SQL Anywhere IBM® Rational® ClearQuest®.

Symptom


This error appears when attempting to connect to a ClearQuest client to a SQL Anywhere server that is on a different subnet from the server or when using a dial-up connection to the network.

SQLDriverConnect : RETCODE= -1, State=08001, Native Error = 82
SQL Anywhere - Unable to connect to database server: Unable to start specified database.

[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Database Configuration\/Connectivity - SQL Anywhere","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2003.06.00;2003.06.12;2003.06.13;2003.06.14;2003.06.15","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

More support for:
Rational ClearQuest

Software version:
2003.06.00, 2003.06.12, 2003.06.13, 2003.06.14, 2003.06.15

Operating system(s):
Windows

Document number:
75481

Modified date:
16 June 2018

UID

swg21124805

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