Unable to configure Virtual Disks (VD) properly in Windows Server 2008 Disk Management

Troubleshooting

Problem

During the installation of Microsoft Windows Server 2008, 2008 SP2, 2008 R2, or 2008 R2 SP1 using a ServeRAID H1110 SAS/SATA Controller, Option 81Y4492, a ServeRAID H1135 SAS/SATA Controller, option 90Y4750, an IBM 6 Gb SAS HBA, Option 46M0907, or an IBM6 Gb Performance Optimized HBA, Option 46M0912, the installation may not detect the Hard Disk Drives (HDDs) properly to complete the installation of the operating system.

Resolving The Problem

Source

RETAIN tip: H203530

Symptom

After creating multiple Virtual Disks (VD) in the LSI MegaRAID WebBIOS utility, starting and completing an installation of Microsoft Windows Server 2008, 2008 SP2, 2008 R2, or 2008 R2 SP1 using either the Windows 2008 version of operating system (OS) inbox driver or IBM ServerGuide v9.30 or earlier, with an IBM ServeRAID H1110 SAS or SATA Controller, Option part number 81Y4492, a ServeRAID H1135 SAS or SATA Controller, Option part number 90Y4750, a IBM 6 GB Serial Attached SCSI (SAS) Host Bus Adapter (HBA), Option part number 46M0907, or an IBM 6 GB Performance Optimized HBA, Option part number 46M0912, Windows Disk Management may not detect the additional Virtual Disks (VDs).

Affected configurations

The system is configured with at least one of the following:

Microsoft Windows Server 2008 R2 Datacenter, any service pack
Microsoft Windows Server 2008 R2 Enterprise, any service pack
Microsoft Windows Server 2008 R2 Foundation, any service pack
Microsoft Windows Server 2008 R2 Standard, any service pack

The system is configured with one or more of the following IBM Options:

6 GB Performance Optimized HBA, Option part number 46M0912, any replacement part number (CRU) 68Y7363
IBM 6 GB SAS HBA, Option part number 46M0907, any replacement part number (CRU) 46M0908
ServeRAID H1110 SAS or SATA Controller, Option part number 81Y4492, any replacement part number (CRU) 81Y4494
ServeRAID H1135 Controller for IBM Flex System and BladeCenter, Option part number 90Y4750, any replacement part number (CRU)

This tip is not system specific.

Note: This does not imply that the network operating system will work under all combinations of hardware and software.

Please see the compatibility page for more information:

http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/

Workaround

During the installation of Windows Server 2008, select the option to use the latest IBM Serial Attached SCSI (SAS) controller driver version 2.00.60 or later.

The driver can be retrieved from the following IBM support link:

http://www.ibm.com/support/fixcentral/

Additional information

This issue is being investigated. IBM will update this Tip accordingly as information is provided.

The Workaround action plan will allow users to manage properly their Virtual Disks (VDs) properly in Windows Server 2008 Disk Management.

Document Location

Worldwide

Operating System

System x Hardware Options:Windows Server 2008 x86-64 & 2008 R2

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