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Unable to access the LMI in Firefox after configuring FIPS on the Security Network Protection sensor

Troubleshooting


Problem

Users can find that they experience issues when using Firefox version 38 or higher to access the Local Management Interface (LMI) of their Security Network Protection (XGS) sensor after enabling FIPS mode in firmware 5.3.1.4 or earlier

Symptom

Firefox 38 or higher displays the following error when you attempt to load the LMI on FIPS enabled XGS sensors:

Secure Connection Failed
An error occurred during a connection to localhost:8443. Cannot communicate securely with peer: no common encryption algorithm(s). (Error code: ssl_error_no_cypher_overlap) The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

[{"Product":{"code":"SSHLHV","label":"IBM Security Network Protection"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Local Management Interface (LMI)","Platform":[{"code":"PF009","label":"Firmware"}],"Version":"5.3;5.3.1","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]

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Document Information

Modified date:
23 January 2021

UID

swg21968985