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UDA-SQL-0569 Unable to load the driver manager library (

Question & Answer


Using 64bit IBM Cognos on 64-bit Linux, attempting to connect to the DB2 datasource results in an error... QE-DEF-0285 The logon failed. QE-DEF-0325 The logon failed for the following reason: RQP-DEF-0068 Unable to connect to at least one database during a multi-database attach to 1 database(s) in: testDataSourceConnection UDA-SQL-0569 Unable to load the driver manager library ( ). UDA-SQL-0571 The operating system returned an error message ( cannot open shared object file: No such file or directory ). BME-EX-0144 Trace back: BmtPlayTransaction.cpp(738): QFException: CCL_RETHROW: BmtPlayTransaction::DoAction BmtActionsHelper.cpp(466): QFException: CCL_RETHROW: BmtActionsHelper::DoAction QFSSession.cpp(630): QFException: CCL_RETHROW: QFSSession::ProcessDoRequest() QFSSession.cpp(628): QFException: CCL_CAUGHT: QFSSession::ProcessDoRequest() QFSSession.cpp(1380): QFException: CCL_RETHROW: QFSSession::SessionProcessTestConnection() Source/QE_RsApi.cpp(2064): QFException: CCL_RETHROW: QE Source/QEI_ConnectionFault.cpp(807): QFException: CCL_THROW: QE


64bit DB2 client software was installed


64-bit IBM Cognos has 64-bit java components but the native query engine, BIBusTkServer, is a 32-bit application. Therefore, it is necessary to install and configure the 32-bit DB2 client for IBM Cognos.

Refer to the statements regarding support for 64-bit environments at the following location:

Check the following environment variables.
LD_LIBRARY_PATH should includes the 32-bit DB2 client libraries.
PATH should contain the DB2 bin directory.
DB2DIR should point db2 install directory.

Also run a ldd on the to make sure all of it's dependancies are available. On 64bit RedHat installs there may be 32bit packages that aren't installed by default.

[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Install and Config","Platform":[{"code":"PF016","label":"Linux"}],"Version":"10.2.2;10.2.1;10.2;10.1.1;10.1;8.4.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
15 June 2018