Troubleshooting
Problem
User runs a standard report. User receives an error message. If the administrator launches Cognos Connection, and then locates the data source and presses 'Test', then a similar error occurs.
Symptom
Error when testing Data Source:
4936 RSVP 6107 1 Audit.
RTUsage.RSVP Response ReportService Failure QE-DEF-0285 The logon failed.QE-DEF-0325 The logon failed for the following reason:RQP-DEF-0068 Unable to connect to at least one database during a multi-database attach to 1 database(s) in: OraOLEDB.Oracle.1:servername::
schemaname UDA-SQL-0432 Unable to locate the gateway "cogudaor".
10.59.35.191:9300 8964 2017-02-09 19:54:50.386 +1
D9D380A7699ED3FA418576CD71E82A671278A5E424576F5E51FD46E363426E26
lj44sCs4CMlGqChMs8Cv8M4M2M4jyCsMlyjGMv2d
h4G82Cyj4jd898GdCdv8yq2Gh2Mj8sjCy8d2hC84 3384 RSVP 6107 1 Audit.
RTUsage.RSVP Response ReportService Failure QE-DEF-0285 The logon
failed.QE-DEF-0325 The logon failed for the following reason:RQP-DEF-
0068 Unable to connect to at least one database during a multi-database
attach to 1 database(s) in: OraOLEDB.Oracle.1:servername::
schemaname UDA-SQL-0432 Unable to locate the gateway "cogudaor".
4936 RSVP 6107 1 Audit.
RTUsage.RSVP Response ReportService Failure QE-DEF-0285 The logon failed.QE-DEF-0325 The logon failed for the following reason:RQP-DEF-0068 Unable to connect to at least one database during a multi-database attach to 1 database(s) in: OraOLEDB.Oracle.1:servername::
schemaname UDA-SQL-0432 Unable to locate the gateway "cogudaor".
10.59.35.191:9300 8964 2017-02-09 19:54:50.386 +1
D9D380A7699ED3FA418576CD71E82A671278A5E424576F5E51FD46E363426E26
lj44sCs4CMlGqChMs8Cv8M4M2M4jyCsMlyjGMv2d
h4G82Cyj4jd898GdCdv8yq2Gh2Mj8sjCy8d2hC84 3384 RSVP 6107 1 Audit.
RTUsage.RSVP Response ReportService Failure QE-DEF-0285 The logon
failed.QE-DEF-0325 The logon failed for the following reason:RQP-DEF-
0068 Unable to connect to at least one database during a multi-database
attach to 1 database(s) in: OraOLEDB.Oracle.1:servername::
schemaname UDA-SQL-0432 Unable to locate the gateway "cogudaor".
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21999168