IBM Support

A typical installation for IBM Business Process Manager (BPM) does not work

Troubleshooting


Problem

The typical installation option in IBM Business Process Manager does not work on a Microsoft Windows-based system that is managed by a large active directory server.

Symptom

You might see the issue in the following scenario:

  1. Start the installer.

  2. Select the typical installation or install using the typical installer option on the welcome screen.

Result
:
The screen that follows freezes while installing on a Windows-based system that is managed by a large active directory server.

Resolving The Problem

To resolve this issue, use one of the following options:

  • Create a local administrator user account or use an existing local administrator user account to install using the typical installation option.
  • Use the custom installation option to install the IBM Business Process Manager product.

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Product Synonym

BPM

Document Information

Modified date:
15 June 2018

UID

swg21593277