Troubleshooting
Problem
Event Rules are deployed ok but we are not receiving any emails. The rule definition is correct and the logs show no errors relative to the event.
Symptom
Standard logging will not necessarily show problems with SMTP. The event will appear to trigger and complete correctly >
ActionHelper I AWSAHL002I The action "SendMail" for the plug-in "MailSender" has been started.
ActionHelper I AWSAHL003I The action "SendMail" for the plug-in "MailSender" has completed.
[{"Product":{"code":"SSGSPN","label":"IBM Workload Scheduler"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5;8.5.1;8.6","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
29 September 2018
UID
swg21496524