IBM Support

Try to connect to Planning Analytics Workspace result into a "Proxy Error" in the browser window

Troubleshooting


Problem

Planning Analytics Workspace is up and running. It's possible to start and open the Planning Analytics Workspace Administration Tool. Validation is fine and the status shows all containers up and running. But when users try to access Planning Analytics Workspace in a web browser, the following error message occurs:

Proxy Error

Reason: DNS lookup failure for wa-proxy


Symptom

Unable to access Planning Analytics Workspace from any machines.
Planning Analytics Workspace is not accessible.

Document Location

Worldwide


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Document Information

More support for:
IBM Planning Analytics

Software version:
All versions

Operating system(s):
Windows

Document number:
1104681

Modified date:
09 January 2023

UID

ibm11104681

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