Troubleshooting
Problem
This is a troubleshooting guide for synchronization for issues in the IBM® WebSphere® Application Server product. This should help address common issues with this component.
Resolving The Problem
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Steps to help resolve Synchronization problems
- What is the state of the node(s)? (check the administrative console)
Unknown or unavailable
- Is the nodeagent running?
- Yes, this is a discovery problem not a synchronization problem, see discovery TroubleShooting
- No, start the nodeagent, this process is required for synchronization to work.
Not synchronized, continue to step 2.
- Is the "filetransfer" application installed and running? (Go to Applications > Enterprise Applications in the administration console to view installed and running applications)
- If not installed, install it.
- If stopped, start the "filetransfer" application. Continue to step 3 if problem is not resolved
- If you just enabled security, were all WebSphere Application Server processes (dmgr, nodes, appservers) recycled enabled?
- Yes, continue to step 4.
- No, recycle all processes then attempt to synchronize the node with the syncNode command. If the problem continues, go to step 4.
- Do you see the following error within the NodeAgent SystemOut.log file?
ADMD0012E: Unable to initialize the transport of type: TCP
ADMS0012E: Unable to create administrative client connection:
com.ibm.websphere.management.exception.AdminException: Admin client connection to deployment manager is unavailable- Yes, see this technote.
- No, go to the next step.
What to do next?
If the preceding troubleshooting steps did not solve your problem, see the MustGather for synchronization problems to continue investigation.
Related Information
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Document Information
Modified date:
25 January 2022
UID
swg21199305