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Troubleshooting the Sterling Graphical Process Modeler (GPM)

Troubleshooting


Problem

When the Sterling Graphical Process Modeler (GPM) fails to launch, the information provided is very limited. In order to gather additional data for troubleshooting purposes, the Java console needs to be enabled.

Symptom

GPM fails to launch for the following reasons:

  • Missing Permissions manifest jar
  • Unable to load resource
  • Connection refused

[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Documentation","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21676211