IBM Support

** Troubleshooting ** "Standard Error 76 ... mscorlib ... Could not find a part of the path..." when launching Controller

Troubleshooting


Problem

User launches Controller. User receives error message.

Symptom

The error message will vary, but it will be similar to:

    Information
    Standard Error
    Number: 76
    Source: mscorlib
    Description: Could not find a part of the path 'C:\Users\USERNAME\AppData\Roaming\Cognos\CCR\USERdatabasename'.
    at Microsoft.VisualBasic.ErrObject.Raise(Int32 Number, Object
    Source, Object Description ...
    <...>
    [OK]
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5.1;10.1;10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

To view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use the link to actual document below to access the full document. You will be asked to log on if you are not already logged in. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

link to actual document

Document Information

More support for:
IBM Cognos Controller

Software version:
8.5.1, 10.1, 10.1.1

Operating system(s):
Windows

Document number:
226067

Modified date:
08 May 2025

UID

swg21642447

Manage My Notification Subscriptions

Page Feedback