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** Troubleshooting ** "Save Data" button greyed out (grey, gray, inactive), when using Data Entry form

Troubleshooting


Problem

User clicks "Company - Data Entry - Reported Values". User chooses parameters, and opens Data Entry (DE) form.
Inside Excel, user makes a change (for example types in a number in a cell). User tries to press 'Save Data' but it is greyed out (inactive).

Symptom

'Save Data' button is inactive (grayed out):
image-20191101092629-1

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

ibm11102353