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** Troubleshooting ** "Problem Occurred ... Something unexpected happened" when running "Intercompany Reports"

Troubleshooting


Problem

User clicks "Group / reports / intercompany reports". User chooses selections, and clicks "Run Report". User receives error message.

Symptom

Depending on the exact scenario, the error may vary slightly:

All Scenarios:

    Problem Occurred
    Run Report
    Something unexpected happened. You may have to restart the application to continue.

Scenario #1
Something unexpected happened. You may have to restart the application to continue.
java.lang.NullPointerException

java.lang.NullPointerException
com.ibm.cognos.ccr.allocation.currencytranslation.TranslationEquityTransferer.calculateTranslationDifference(TranslationEquityTransferer.java:209)
com.ibm.cognos.ccr.allocation.currencytranslation.TranslationEquityTransferer.transfer(TranslationEquityTransferer.java:77)
com.ibm.cognos.ccr.allocation.currencytranslation.CompanyTranslator.translate(CompanyTranslator.java:79)
com.ibm.cognos.ccr.ic.IcCurrencyTranslator.translateCompanies(IcCurrencyTranslator.java:90)
com.ibm.cognos.ccr.ic.IcCurrencyTranslator.access$2(IcCurrencyTranslator.java:71)
com.ibm.cognos.ccr.ic.IcCurrencyTranslator$1.call(IcCurrencyTranslator.java:66)
com.ibm.cognos.ccr.ic.IcCurrencyTranslator$1.call(IcCurrencyTranslator.java:1)
com.ibm.cognos.ccr.ic.ReportedExecutor.execute(ReportedExecutor.java:45)
com.ibm.cognos.ccr.ic.IcCurrencyTranslator.getData(IcCurrencyTranslator.java:63)
com.ibm.cognos.ccr.integration.internal.ic.ui.IcReportDialogController$IcReportRunner.run(IcReportDialogController.java:179)
org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:121)

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21590762