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Troubleshooting POST error codes - IBM BladeCenter HS40

Troubleshooting


Problem

Troubleshooting POST error codes for the IBM BladeCenter HS40

Resolving The Problem

This document is intended for trained servicers who are familiar with IBM server products. Use this manual along with advanced diagnostic tests to troubleshoot problems effectively. Before servicing an IBM product, be sure to review the Safety information.

Note: See System service parts listing - IBM BladeCenter HS40 to determine which components should be replaced by a field service technician.

The following table lists error codes that might be sent to the management module for error logging as BMC pass-through error entries for the management module system-error log (SEL).

Note: The syntax of error logging between the management module and the SEL might be different. Local SEL error codes might differ from the SEL entries logged by the management module for identical event types.

In the following error codes, X can be any number or letter.

Error code/Symptom
FRU/Action
0000
(Timer error)
  1. Run diagnostics.
  2. Battery
  3. I/O board
0005
(CMOS checksum bad loading defaults)		 Information only; no action required.
0012
(CMOS date/time not set)		 Run the Configuration/Setup Utility program, and set the date and time.
0040
(Refresh timer test failed)
  1. I/O board
  2. Processor board
0044
(DMA controller error)
  • I/O board
0045
(DMA-1 error)
  • I/O board
0046
(DMA-2 error)
  • I/O board
004C
(Keyboard/interface error)
  • I/O board
004D
(Primary master hard disk error)
  1. Reset primary hard disk.
  2. Run diagnostics.
  3. Primary hard disk
  4. I/O board
004F
(Secondary master hard disk error)
  1. Reset secondary hard disk.
  2. Run diagnostics.
  3. Secondary hard disk
  4. I/O board
0055
(Primary master drive - ATAPI incompatible)
  • Primary master hard disk drive
0057
(Secondary master drive - ATAPI incompatible)
  • Secondary master hard disk drive
005D
(ATA SMART failure error (dynamic string))
  • ATA drive
196
(Processor cache mismatch detected)
  1. Microprocessor
  2. Processor board
198
(Processor speed mismatch detected)
  1. Microprocessor
  2. Processor board
289
(Non-matching or missing DIMMs, user has not installed DIMMs correctly, or DIMM disabled by POST or user)
  1. Run the Configuration/Setup Utility program.
  2. Disabled DIMM
  3. System board
8120
(Microprocessor 1 thermal trip error)
  1. Check cooling.
  2. Replace blowers if needed.
  3. Run the Configuration/Setup Utility program, and enable the processor retest.
  4. Microprocessor 1
8121
(Microprocessor 2 thermal trip error)
  1. Check cooling.
  2. Replace blowers if needed.
  3. Run the Configuration/Setup Utility program, and enable the processor retest.
  4. Microprocessor 2
8122
(Microprocessor 3 thermal trip error)
  1. Check cooling.
  2. Replace blowers if needed.
  3. Run the Configuration/Setup Utility program, and enable the processor retest.
  4. Microprocessor 3
8123
(Microprocessor 4 thermal trip error)
  1. Check cooling.
  2. Replace blowers if needed.
  3. Run the Configuration/Setup Utility program, and enable the processor retest.
  4. Microprocessor 4
8130
(Microprocessor 1 disabled)
  1. Run the Configuration/Setup Utility program, and enable the processor retest.
  2. Microprocessor 1
8131
(Microprocessor 2 disabled)
  1. Run the Configuration/Setup Utility program, and enable the processor retest.
  2. Microprocessor 2
8133
(Microprocessor 3 disabled)
  1. Run the Configuration/Setup Utility program, and enable the processor retest.
  2. Microprocessor 3
8134
(Microprocessor 4 disabled)
  1. Run the Configuration/Setup Utility program, and enable the processor retest.
  2. Microprocessor 4
8140
(Microprocessor 1 failed FRB-3 timer)
  1. Run the Configuration/Setup Utility program, and enable the processor retest.
  2. Microprocessor 1
8141
(Microprocessor 2 failed FRB-3 timer)
  1. Run the Configuration/Setup Utility program, and enable the processor retest.
  2. Microprocessor 2
8142
(Microprocessor 3 failed FRB-3 timer)
  1. Run the Configuration/Setup Utility program, and enable the processor retest.
  2. Microprocessor 3
8143
(Microprocessor 4 failed FRB-3 timer)
  1. Run the Configuration/Setup Utility program, and enable the processor retest.
  2. Microprocessor 4
8160
(Microprocessor missing microcode)
  1. Update BIOS code.
  2. Check latest BIOS release notes for supported microprocessors.
  3. Replace microprocessor with supported microprocessor.
  4. Update BIOS to current level.
8180
(BIOS does not support current stepping for microprocessor 1)
  1. Replace microprocessor.
  2. Make sure that all microprocessors are the same stepping, speed, family, and cache size.
  3. Update BIOS to current level.
8192
(L2 Cache size mismatch)
  1. Microproocessor
  2. Make sure all processors are the same stepping, speed, family, and cache size.
8193
(CPUID, Processor Stepping are different)
  1. Make sure all processors are the same stepping, speed, family, and cache size.
  2. Microprocessor
8194
(CPUID, Processor Family are different)
  1. Make sure all processors are the same stepping, speed, family, and cache size.
  2. Microprocessor
8196
(Processor models are different)
  1. Make sure all processors are the same stepping, speed, family, and cache size.
  2. Microprocessor
8197
(CPU Speed mismatch)
  1. Make sure all processors are the same stepping, speed, family, and cache size.
  2. Microprocessor
8300
(Baseboard Management Controller failed to function)
  1. Update the baseboard management controller (BMC) and SDRs with the most current versions that are compatible with your system configuration.
  2. I/O board
8301
(Front Panel Controller failed to function)
  1. Microprocessor 1
  2. Microprocessor 2
  3. Microprocessor 3
  4. Microprocessor 4
  5. Processor board
84F2
(Server management interface failed)
  1. Update the BMC and SDRs with the most current versions that are compatible with your system configuration.
  2. I/O board
84F3
(BMC in update mode)
  1. The BMC recovery jumper is in the active position and the BMC can be updated.
  2. After updating the BMC, move the jumper to the inactive position.
84F4
(Sensor Data Record empty)
  1. Update the BMC and SDRs with the most current versions that are compatible with your system configuration.
  2. I/O board
  3. Processor board
84FF
(System Event Log full)		 Clear the System Event Log.
00150900
(SERR/PERR detected on PCI bus.)
  1. PCI-X adapter
  2. I/O board
00151730
(IMB parity/CRC error)
  1. DIMM
  2. Processor board
Note: The following errors appear on the screen during POST and in the management-module error log.
Microprocessor 1 internal error (IERR)
  1. Run the Configuration/Setup Utility program, and enable the microprocessor retest.
  2. Microprocessor 1
  3. Processor board
Microprocessor 2 internal error (IERR)
  1. Run the Configuration/Setup Utility program, and enable the microprocessor retest.
  2. Microprocessor 2
  3. Processor board
Microprocessor 3 internal error (IERR)
  1. Run the Configuration/Setup Utility program, and enable the microprocessor retest.
  2. Microprocessor 3
  3. Processor board
Microprocessor 4 internal error (IERR)
  1. Run the Configuration/Setup Utility program, and enable the microprocessor retest.
  2. Microprocessor 4
  3. Processor board

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Document Location

Worldwide

Operating System

BladeCenter:Operating system independent / None

[{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW20G","label":"BladeCenter->BladeCenter HS40"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB18","label":"Miscellaneous LOB"}}]

Document Information

Modified date:
29 January 2019

UID

ibm1MIGR-55506

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